DSA
Direct selling is simply doing business person-to-person instead of through a retail location.
Direct sellers (at Scentsy, we call them “Consultants”) work as independent contractors, not employees, for the companies that make the products or services they sell. Although some orders and reorders (about 12%) take place online or by phone, most direct sales happen at home shopping parties where trying out and choosing products becomes a fun social event.
If you’d like to read more about how direct selling works, visit http://www.directselling411.com for a wealth of searchable and easy-to-read information.
ABOUT THE DSA
Just like attorneys have the American Bar Association and physicians have the American Medical Association, direct sellers have their own trade organization for upholding professional standards and best practices — the Direct Selling Association (DSA).
Scentsy is proud to be an active and award-winning DSA member.
THE DSA CODE OF ETHICS
Why is DSA membership so important to us at Scentsy? Because it means Scentsy Consultants, customers, and employees can be confident about doing business with a company they can trust.
To be accepted as a DSA member, each company must complete a year-long screening process to make sure every aspect of their business operations complies with the DSA Code of Ethics. Highlights from the Code of Ethics include:
Truth in Advertising:
We make no promises or statements that could mislead existing or prospective customers or consultants.
Ethical Recruiting Practices:
All recruiting practices at every level must be transparent, ethical, and lawful.
Factual Financials:
Compensation plans, representations, or projections of potential revenue must be based on documented fact — and absolutely no pyramid schemes allowed.
Support and Accountability:
DSA member companies are held accountable for the actions of their consultants. They must be proactive and thorough in their training, support, and communication with consultants and employees.
Consumer Protection:
The DSA assigns an independent third-party code administrator to investigate and resolve any reported complaints or violations.